CUSTOMER SERVICE ContactUs@carmatcher.com

PRIVACY POLICY

Car Match

PRIVACY POLICY

Welcome to this Car Match, Inc. (“Car Match”) website. Car Match provides new and used car shoppers with car buying / shopping advice, as well as automotive industry news and car reviews. As a leading provider of car shopping advice and consumer information, we at Car Match are committed to protecting the privacy of individuals who visit our website and individual whose personal information we may receive through the use of Car Match’s service.s

This privacy policy (“Privacy Policy”) governs the manner in which Car Match collects, uses, maintains and discloses information collected from users (each, a "User") of the CarMatcher.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Car Match. As a visitor to our Site, we want you to have the information you need to make your own decisions regarding your privacy in the context of your interaction with Car Match and our Site. By providing personal information to our Site, you consent to its use in accordance with this Privacy Policy and, if you live outside the United States, you consent to the transfer of such information to the United States.

Car Match takes your privacy very seriously. Users supply their names, email addresses, zip codes and potentially other personal information in order receive Car Match's car buying advice reports and use Car Match’s services. We may use your personal information (a) to deliver our Site services and features desired by you (including any customization features requested by you), (b) to improve our services for you, (c) to personalize content and offers that may be of interest to you, (d) to respond to your inquiries, and (e) to fulfill your request for products or services. If provided, we may use your email address to contact you from time to time. Car Match’s specific privacy policy and the manner in which User’s personal information is treated is dependent upon the Car Match service Users select.

By requesting a free car buying advice report on Car Match (known as “Car Match Free”) at CarMatcher.com, you agree to be contacted by us about your report, or for marketing and other promotional purposes, via any of the contact methods that you supply, including telephone, email and snail mail. Car Match may also share or sell the contact and other information you provide with companies who advertise on our website, or who otherwise compensate us for this information, including new and used car vehicle dealers. If you do not wish to share your email address or other contact information with either CarMatcher.com, our advertisers or other third-parties for the purpose of receiving marketing and promotional offers, you should not use our Car Match Free service.

If a User selects and uses one of our fee-based buying report services (known as “Car Match Detailed” or “Car Match Basic”), Car Match will not provide a user’s or customer’s email address and other personal information to any third party without customers' express consent.

Additional Uses of Personal Information

In addition to the foregoing, Car Match may collect, share or use Users personal information for the following purposes:

  • Generation of User-requested Car Buying Advice Reports
    • We may use information to generate the custom car buying advice reports that we provide to our Users.
  • User Experience Personalization
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • User Emails and Updates
    • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • Third Party Service Providers
    • We may retain other companies and individuals to perform functions on our behalf, such as sending email, removing repetitive and inaccurate information from customer lists, analyzing data, processing credit cards, and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protecting Others and Ourselves
    • We will disclose your personally identifiable information if we believe disclosure is necessary to comply with the law or to protect our rights, property, or safety, our customer, or others. In particular, we may cooperate with law enforcement agencies in any official investigation and disclose your personally identifiable information to the relevant agency in doing so.
  • Business Transfer
    • We reserve the right to transfer your personal information in the event Car Match, Inc. or substantially all of our assets are acquired.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent User's personal identification information to others except as otherwise described in this Privacy Policy. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Car Match has the discretion to and may update this Privacy Policy at any time. If we make an update with changes that are materially less restrictive regarding our use and disclosure of your information, we will provide prior notice of such changes by posting notice on our Site at the top of the then current Privacy Policy 30 days before the effective date of the update and will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Your continued use of this Site or our services and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.

Your acceptance of these terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Children

We do not sell our services to children and children are not eligible to use our Site. If we learn that somehow personal information from a child under 18 has been collected on or through our Site, we will delete the information.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

ContactUs@carmatcher.com

This document was last updated on October 29, 2014